Shipping & Return Policy

Shipping & Return Policy

Shipping

  • Orders will be shipped via regular mail within 3 days of order placement. - Shipping charges are 15% of total order.

Returns

  • Returns are accepted on new, unopened packages within 30 days.
  • Shipping cost is non-refundable, return item must be in its original/unused condition.
  • Return product can be mailed or brought to EYA office (517-119 W Pender) if arranged ahead of time
  • Mason Bee cocoons are non-refundable

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